Homeowner Obligations Under the Mohawk Industries Warranties

What You Must Do:
In order to maintain and protect your coverage under the terms of these warranties, you must do the following:

1.Make sure you know which warranties apply to your particular carpet. The warranties are stated on the backs of samples in the store at the time of purchase. It is your responsibility to know which warranties apply to your carpet.

2.Keep proof of purchase in the form of a bill, invoice, or statement from your Mohawk Industries dealer, showing the price you paid for the carpet, excluding labor.

3.Install your carpet according to the guidelines in the Carpet and Rug Institute Installation Standard CRI-105, and maintain your carpet according to the recommendations described in the Mohawk "Right Choice" brochure.

4.Show proof of periodic cleaning by a certified professional cleaning service. A bill, invoice, or statement showing cleaning service will serve as proof of cleaning.

Cleaning Recommendations:We recommend professional hot water extraction every 12 to 18 months by a company or carpet care professional carrying the Carpet and Rug Institute's Seal of Approval certification. Depending on traffic level, family size, soil conditions adjacent to the home, and other circumstances, more frequent cleanings may be advisable.