Non-Warranted Carpet Characteristics

Appearance Retention
All carpets will change in appearance over time. This is usually due to foot traffic. And it is normal and should be expected.
Crushing
Crushing is the compaction of the pile thickness due to foot traffic or furniture. Regular use of a vacuum in high traffic areas may help reduce changes in appearance.
Fading or Color Loss
Carpet may slowly lose color over time. This can be caused from direct sunlight, ozone, emissions from heating fuels, pesticides, cleaning agents, benzol peroxide, and other household items. Window treatments will reduce exposure to direct sunlight.
Footprints
Cut-pile carpets will show footprints and vacuum cleaner marks. The selection of a carpet with a lower pile height and denser construction will help minimize this effect.
Indentations
Indentations will occur from furniture or heavy objects.Furniture coasters will assist in spreading the weight of the object to a larger area.
Shading
Shading is a change in pile direction that results in an apparent change in color due to the light reflecting in diffrent ways.
Matting
The entanglement of fibers and tufts of the yarn tips may be caused by a cushion failure, or most often, improper maintenance.
Shedding
Shedding is a normal characteristic of cut-pile carpets. Regular vacuuming will help the shedding.
Filtration Soiling
Dust, dirt, pollen, cooking vapors, and other airborne pollutants may appear as dark lines along walls, vents, and doorways. This is usually due to an imbalanced ventilation system that is incapable of removing the volume of air entering the room.
Wrinkles
Wrinkling may occur after installation. It can be caused by excessive humidity, inadequate cushion, or not using the recommended installation procedures found in CRI-105, especially relative to power stretching.
Yellowing
Yellowing can have many causes such as BHT* off gassing from rebond pad, yarn lubricants, over-application of stain resistant treatments, changes in alkalinity, cleaning solutions, general soiling, and fume fading. White vinegar applied to a clean white towel and held on the carpet will indicate if the yellowing can be removed. If this works, a 10% solution of citric acid applied by a professional cleaner will usually remove the yellowing.